Privacy policy
Effective Date: February 14, 2026
Stroll Free operates this store and website (the “Services”), including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience. The Services are powered by Shopify, which helps us deliver and improve the Services.
This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase using the Services, or otherwise communicate with us. By using the Services, you agree to this Privacy Policy.
Personal Information We Collect
“Personal information” refers to information that identifies or can reasonably be linked to you. We may collect:
Contact Information: Name, email, phone number, billing/shipping address.
Account Information: Username, password, preferences, settings.
Financial Information: Payment card or account details, transaction history.
Transaction Information: Items viewed, added to cart, purchased, returned, or exchanged.
Communications: Messages you send to us, including support requests.
Device & Usage Information: IP address, browser type, device info, and interactions with the Services.
We may collect information directly from you, automatically through the website, or from service providers and partners.
How We Use Your Information
We use your personal information to:
Provide and Improve Services – Process orders, arrange shipping, manage accounts, remember preferences, and offer personalized recommendations.
Marketing and Promotions – Send promotional emails, texts, or other messages, and display personalized online ads. (See Section 7 for CASL compliance.)
Security and Fraud Prevention – Authenticate accounts, protect against fraud, and maintain a secure shopping experience.
Customer Support – Respond to inquiries and maintain our business relationship with you.
Legal Compliance – Comply with legal obligations or respond to legal requests.
How We Share Your Information
We may share personal information with:
Shopify and service providers who help us run the Services (payment processing, analytics, IT, fulfillment, shipping, etc.).
Marketing partners to provide personalized promotions and ads.
Third parties you authorize, e.g., for shipping or social login integrations.
Affiliates or corporate entities within our group.
In connection with business transactions or legal obligations.
Relationship with Shopify
Your personal information may be shared with Shopify, including for enhanced features that personalize your experience. Shopify may process your data outside Canada. For details on how Shopify handles personal information, see the Shopify Privacy Policy.
Cookies & Tracking
We use cookies and similar technologies to improve the website and personalize your experience. You can manage cookies through your browser settings.
Children’s Privacy
The Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. Parents or legal guardians who believe we have collected information from a child may request deletion by contacting us at strollfree@outlook.com. We require parental consent before collecting information from minors in any circumstance.
Marketing Consent (CASL)
We send promotional messages only to individuals who have provided consent. You can withdraw your consent at any time using the unsubscribe link in our emails or by contacting us directly.
Data Retention
We retain personal information only as long as necessary to provide the Services, fulfill orders, comply with legal obligations, resolve disputes, enforce agreements, or as otherwise required by law. Typically, we retain personal information no longer than 7 years after your last interaction with us. If retention is required for legal, tax, or regulatory purposes, personal information may be stored for a longer period.
Security & Breach Notification
We implement reasonable measures to protect personal information. No system is completely secure. In the event of a breach involving your personal information, we will notify affected individuals and relevant authorities as required by law.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
Access: Request a copy of your personal information.
Correction: Request corrections to inaccurate information.
Deletion: Request deletion of personal information, subject to legal or contractual obligations.
Portability: Receive a copy of your data or request transfer to another service provider.
Opt-out: Manage marketing preferences.
You can exercise your rights via the Services or by contacting us. Shopify also provides rights management via their Privacy Portal. We may need to verify your identity before processing your requests. You may designate an authorized agent to make requests on your behalf.
International Transfers
Your personal information may be transferred, stored, and processed outside Canada. When transfers occur from the EEA or UK, we use recognized safeguards like Standard Contractual Clauses.
Updates to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this website with a revised “Last Updated” date.
Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at:
Email: strollfree@outlook.com
